• In case of damage or defective item, items must be returned within 7 days of the delivery date.
• Products must be in their original condition, unused, and in the original packaging.
• A receipt or order confirmation is required for all returns.

• Customized or personalized illuminated house signs are non-refundable unless they arrive damaged or defective.

If your order arrives damaged or defective, don't hesitate to get in touch with us within 7 days of delivery at addressitorders@gmail.com or call us at 416 832 6744. We will promptly replace the item or issue a full refund, including return shipping costs.

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days and will be credited back to your original payment method.

• Customers are responsible for the cost of return shipping unless the item is damaged or defective.
• We recommend using a trackable shipping method to ensure the safe return of your product.

If you have any questions or need assistance with your return, please reach out to our customer service team at addressitorders@gmail.com or call us at 416 832 6744.
Our goal is to make your shopping experience with us as seamless and enjoyable as possible.