• All orders are processed and shipped within 7 days from our warehouse in Canada.
• Delivery times vary depending on the shipping method chosen at checkout:
o Standard Shipping: Typically takes 5-7 business days.
o Expedited Shipping: Typically takes 2-3 business days.
• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor its progress.
• We currently ship within the United States only.

• Items must be in their original condition, unused, and in the original packaging to qualify for a return.
• All our customized products' are non-refundable unless they arrive damaged or defective.

• To begin the return process, please contact our customer service team at addressitorders@gmail.com or call us at 416 832 6744.
• Provide your order number and a brief description of the reason for the return.
• Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.

• Once we receive and inspect your returned item, we will notify you about the status of your refund.
• Approved refunds will be processed within 5-7 business days and issued to your original payment method.

• If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or a full refund at no additional cost to you.
For any further questions, feel free to reach out to our customer service team. We’re here to ensure a smooth shopping experience for you.